General Virtual Assistant

General Virtual Assistant provides comprehensive administrative and operational support by managing documents, maintaining accurate records, coordinating client communications, and ensuring data is organized across internal systems. This role is responsible for supporting daily business operations, maintaining CRM data, tracking tasks and deadlines, and assisting with process documentation to improve workflow efficiency.

Document & File Management - Prepare, organize, and update documents, spreadsheets, and reports - Maintain organized digital folders and shared drives - Ensure accuracy, consistency, and proper formatting of documents - Manage templates, checklists, and internal files Client Support & Coordination - Assist with client communication through email and CRM - Handle follow-ups, requests, and general inquiries - Maintain accurate client records and status updates - Support internal teams with client-related tasks CRM & Data Management - Update and maintain CRM records - Track client interactions, tasks, and follow-up actions - Generate reports and summaries when needed Administrative Support - Assist with day-to-day admin tasks and team support - Manage task lists, deadlines, and internal requests - Support process documentation and workflow improvements Marketing Support (will depend on skill level and are not required.) - Assist with social media posting or content scheduling - Support marketing files, content organization, and asset management - Website creation or development experience is a plus, but not required.

- At least 2-3 years of experience as a Virtual Assistant, Administrative Assistant, or in a similar role. - Strong organizational, communication, and time management skills. - Proficient in Google Workspace (Docs, Sheets, Drive, Gmail, Calendar) and/or Microsoft Office. - Experience using CRM systems, project management tools, or other business applications is an advantage. - Detail-oriented, proactive, and able to manage multiple tasks independently and meet deadlines - Strong problem-solving skills and a proactive approach to completing tasks. - Experience with document management, data entry, calendar management, and email correspondence. - Familiarity with social media scheduling or basic marketing support is a plus.

Intel i5 (10th gen+) or Ryzen 5 (3000+) processor 16 GB RAM recommended Minimum 256 GB SSD storage Windows 11 or macOS Dual monitor setup HD webcam and noise-cancelling headset Reliable high-speed internet connection Backup solutions for power, internet, and device

Competitive salary with performance-based increases Paid Time Off Health insurance coverage or reimbursement Bereavement Leave Emergency / sick leave Clear opportunities for career growth and advancement Referral bonus